Pérdida de Datos y su Recuperación

 

Estas son las razones más frecuentes para la pérdida de datos:

1)     Re-iniciar los datos antes de salvarlos
2) Problemas técnicos con el propio registrador
3) Utilización de Shuttles o HandCar con baterías bajas

La siguiente sección trata la pérdida de datos y sus causas. También trata la manera de recuperar datos perdidos, y cómo evitar las situaciones de pérdida de datos.

 

Los datos sobre-escritos por otro archive en ocasiones se pueden recuperar

HOBO Pro series loggers have a feature called archiving, which makes it possible to retrieve up to seven previous datafiles. See HOBO Pro User's Guide for more information. HOBO Pro series loggers are the only Onset data loggers with the archiving feature.

If you are not using a HOBO Pro, it may be possible for Onset to reconstruct an overwritten or corrupted data file for you. We can recover the data in those instances where you have clicked "Start," and then stopped the logger soon after it started logging new data. Data cannot be recovered if the logger is started and allowed to log through an entire new deployment, because the previous data will be erased.

The best case for recovering old data is if it has not been overwritten. However, if the majority of your previous datafile is still stored in EEPROM, we can in most cases create a new header for the datafile and restore a significant part of the data.

 

Para recuperar un archivo de datos parcialmente sobre-escrito, se precisan la siguiente información:

1. Exact start date and time of overwritten file

2. End time of the experiment, if available

Using this information, we can usually open the logger's file, cut out the new header and data points, and save the previous data by adding a new header. This data is only as accurate as the information provided to us. For example, if you estimate a launch time of 11:00 AM (with an actual launch time of 10:50 AM), your data will be shifted by 10 minutes.

 

Sobre datos que faltan, datos corrompidos o que no se pueden recuperar

Complete data loss does sometimes occur due to logger failure or user error. To obtain the best results from our technical support team, explain clearly and with as much detail as possible the circumstances surrounding your data loss. Our loggers store data in EEPROM, which retains its memory even if the logger stops or loses power. If there is no data on the chip, we will work with you to prevent the error from happening again.

 

El uso de Shuttles o HandCar con baterías bajas entraña un riesgo de pérdida de datos

The Optic Shuttle (not HOBO Shuttle) and the Palm™ handheld running HandCar software do not have EEPROM memory. These products lose data if power is lost. If you have important data on an Optic Shuttle, and the batteries seem to be failing or the lights are always "on," send the Shuttle back to Onset as soon as possible. If we do not receive it before the battery fails, files in the Shuttle will be lost. Call Onset to receive an RMA number, and ship the Optic Shuttle overnight if possible.

The HOBO Shuttle has EEPROM memory, but using it with low batteries can corrupt the data files and result in the data being unretrievable. Be sure to replace the batteries when they get below the recommended minimum levels.

Users of Palm™ connected organizers should read the product manual concerning battery life and battery replacement procedures.

 

¿Qué tipos de recuperación/reconstrucción de datos puede realizar Onset?

In many cases, Onset can retrieve data on the following product lines: HOBO, HOBO Pro, StowAway, or Optic StowAway data loggers, and the HOBO Shuttle. There have been cases where a logger has been struck by lightning, and even blown up with dynamite, and the data was recovered intact.

Onset can also retrieve data from loggers whose headers are scrambled. This is usually less successful because the header information is what enables the logger to record data in the first place. If the header is scrambled at launch time, in most cases the logger will not record data properly; but if the header was scrambled at Readout or during deployment, data may be recoverable.

In some instances we can recover data from Optic Shuttles, if we receive them before the battery goes dead.

Correcting a datafile's time information is also possible. This condition usually occurs when the host computer's clock is set incorrectly, causing a logger to be launched with an incorrect time.

 

¿Qué tipos de recuperación/reconstrucción de datos puede realizar el usuario?

If you have a multi-channel logger and you accidentally select the wrong sensor during launch, the H08 File Converter can change the input device listed in your datafile to another one.

If you have additional questions regarding data loss or retrieval, please contact your Authorized Onset Dealer.